Privacy Policy

Last Updated: September 1st, 2026

Steelcrest GPO, backed by CDL Nuclear Technologies (“Steelcrest,” “we,” “us,” or “our”) owns and operates the website, https://steelcrestgpo.com (the “Site”), and the other websites, services, content, features, and platforms that link to this “Privacy Policy” (collectively, the “Services”). Steelcrest values and respects the privacy of its customers and visitors (“you” or “your”).

The purpose of this Privacy Policy is to provide you with information about how Steelcrest collects, processes, uses, stores, and discloses the Personal Information (defined below) we may collect when you access or use our Services. This Privacy Policy also describes the choices you can make regarding how your information is collected and used, and how you may contact us if you have further questions about our collection and/or use of your information.

This Policy does not apply to any third-party websites, services, advertisers, or applications linked or made available through our Services. These third parties have their own privacy policies, and we encourage you to read such policies before providing information to or through those third parties. 

We may update or modify this Privacy Policy at any time for any or no reason, with or without notice to you, in our sole discretion. Any such updated version shall be effective upon being posted to our Site or otherwise made available to you.

Please review this Privacy Policy periodically for any updates or changes. This Privacy Policy is binding upon all those who access or use our Services, whether acting as an individual or on behalf of an entity, including you and all persons, entities, or digital engines of any kind that may harvest, crawl, index, scrape, spider, or mine digital content by an automated or manual process or otherwise.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. YOUR CONTINUED ACCESS OR USE OF THE SERVICES SHALL BE CONSIDERED YOUR ACCEPTANCE OF THE TERMS OF THIS PRIVACY POLICY AND THE COLLECTION AND USE OF INFORMATION IN ACCORDANCE THEREWITH. IF YOU DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY OR ANY SUBSEQUENT MODIFICATIONS THERETO, YOU SHOULD NOT ACCESS OR USE OUR SERVICES OR DISCLOSE ANY PERSONAL INFORMATION TO US. YOUR ONLY RECOURSE IS TO NOT USE THE SERVICES.

THIS PRIVACY POLICY IS EXPRESSLY INCORPORATED INTO OUR TERMS OF USE, SET FORTH AT HTTPS://STEELCRESTGPO.COM/TERMS-OF-USE.

How to Contact Us
If you have any questions or concerns about this Privacy Policy or our collection or use of your Personal Information, please do not hesitate to contact us through any of the methods below.

Email: info@steelcrestgpo.com
Mail: 600 Cranberry Woods Drive, Suite 300, Cranberry Twp, PA 16066
Attn: Privacy
Phone: 724-933-5570

Personal Information
As used in this Privacy Policy, “Personal Information” is information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked, directly or indirectly, to a particular identified or identifiable individual or household. Personal Information does not include de-identified information (including, for example, information that is aggregated and that no longer identifies individuals). All Personal Information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such Personal Information.

We may collect information from you both when you provide it voluntarily and also automatically when you access our Services. We may also collect Personal Information from other sources, as described below.

We and our service providers may collect Personal Information from you and any devices (including mobile devices) you use when you: use or otherwise engage with our Services, create or manage an account with us, make a referral, make a purchase (whether online, through a web form, in person, over the telephone, by mail, or by other means), contact Steelcrest (via phone, email, postal mail, web form, or other means), express interest in receiving information about us and the Services, respond to Steelcrest’s communications to you (such as surveys or requests for feedback), make requests, or submit feedback, comments, or complaints to us.

Please remember that any information that is disclosed in public comments, forums, or other areas enabling other users to submit comments (collectively, “Forums”) becomes public information that is not maintained or treated as confidential. You should exercise caution when deciding to disclose your Personal Information on these Forums. Steelcrest cannot control, or protect you from, the actions of third parties who may view your Personal Information on these Forums and use such Personal Information for their own purposes.

In addition, we may also collect Personal Information about you from third parties in connection with our Services, including from the following sources:

  • Service providers (including hosting providers)

  • Data analytics service providers

  • Claims data service providers

  • Email, chat, survey, feedback, and other communications service providers

  • Advertising providers

  • Social media providers

  • Promotional partners

If we combine or associate information from such other sources with Personal Information that we collect from you through the Services, we will treat the combined information as Personal Information in accordance with this Privacy Policy.

Information We Collect
Personal Information
We may collect the following categories and types of Personal Information from you, depending upon your interactions with our Services and the choices you make:

  • Identifiers, such as first and last name, email address, postal address or work address, account username, telephone number, company or organization name, and Internet Protocol (IP) address.

  • Financial Information, such as name, billing and shipping address, and payment information (including credit or debit card number, type, and expiration).

  • Commercial information and interactions, such as:

    • Transaction records, and other information you post or otherwise submit to the Services, including the products or services purchased, obtained, or considered, and other order, purchasing, or consuming histories or tendencies; and

    • Records of interactions with us, such as emails, phone calls, or other communications you provide to us. This may include the date and time you interacted with us, the content of your interaction with us, and the method by which you interacted with us.

  • Internet or Electronic Network Activity, such as:

    • Browser History: Data about the webpages you visit, including without limitation web browser specifications, usage data, websites visited before accessing our Services (including referring URLs), and websites visited after accessing our Services.

    • Device, Connectivity, and Configuration Data: Data about your device and nearby networks, including internet connection information, computer equipment information, operating system, device ID numbers, browser type, and regional and language settings.

  • Geolocation Data: Data about your device’s location, which may be inferred from your internet connection data and your IP address.

  • Demographic Data, such as data about you such as your business or company information, and other data reflecting your preferences for our Services.

To the extent that you provide or transmit any Personal Information that identifies any other individual (including, without limitation, name, address, email address, and/or telephone number), to us, our affiliates, or our third-party vendors, suppliers, or business partners through the Services, you warrant that (i) you are providing or obtaining only your own information or the information of others who authorized you to provide such information to third parties and/or obtain such information from third parties on their behalf; and (ii) the use of such information by us and our affiliates, vendors, suppliers, or business partners will not infringe upon, misappropriate, or otherwise violate the intellectual property, proprietary, or other rights of any third parties.

Non-Personal Information
We may also collect “Non-Personal Information,” which is information that does not identify or relate to an individual or household, or that may be obtained by removing all identifiers from personal information (for example, by anonymizing data). If we connect or combine Non-Personal Information with Personal Information, we will treat such combined information as Personal Information.

Third-Party Services
If you choose to access, visit, and/or use any third-party service(s) that may be integrated with our Services, we may receive your Personal Information and other information about you and your computer, mobile, or other device that you have made available to those services, including information about your contacts through those services. Some third-party services will facilitate, enhance, or personalize your experience on our Services. This includes if you “follow,” “like,” or link your social networking account(s) to our Services. Your decision to use a third-party service in connection with our Services is voluntary. However, you should make sure you are comfortable with the information your third-party services may make available by reviewing privacy policies of those providers and/or modifying your privacy settings directly with those services.

How We Use Information
We generally collect your information when we need to do so to fulfill a contractual obligation or where we or someone with whom we work needs to use your Personal Information for a reason related to their provision of services on our behalf. We may collect Personal Information for such legitimate business interests, which may include those further detailed below:

  • Newsletter Subscription Information: You may provide your email address in order to receive our newsletter via email.

    • How We May Use Information Collected

      • To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.

  • Customer Service Information: This may include any information that you choose to provide, whether by phone, email, mail, or otherwise, to our customer service representatives or other Steelcrest employees.

    • How We May Use Information Collected

      • To provide, maintain, operate, personalize, and improve our Services.

      • To evaluate and improve the content of our Services.

      • To respond to your questions and requests.

      • To provide customer support.

      • To allow you to participate in interactive features of our Services when you choose to do so.

  • Payment and Purchasing Information: We may collect such Personal Information from our vendors who self-report net sales information. This may include name; billing and shipping addresses; postal code; and payment information (including credit or debit card number, type, and expiration).

    • How We May Use Information Collected

      • To provide you with the products you have requested or purchased.

      • To work with our service providers who perform certain business functions or services on our behalf.

      • To invoice our vendors and receive payment for products and services we have provided.

  • Demographic Data: We may collect such Personal Information when you utilize our Services, contact us, or respond to our communications to you. Demographic data may include your business or company information, and other data reflecting your preferences for our Services.

    • How We May Use Information Collected

      • To provide, maintain, operate, personalize, and improve our Services.

      • To evaluate and improve the content of our Services.

      • To provide customer support.

      • To monitor the usage of our Services.

      • To gather analysis and assess trends and interests.

  • Third-Party Data: This may include both Personal Information and Non-Personal Information we may receive from our partners, vendors, or public sources.

    • How We May Use Information Collected

      • To provide, maintain, operate, personalize, and improve our Services.

      • To monitor the usage of our Services.

      • To gather analysis and assess trends and interests.

      • To work with our service providers who perform certain business functions or services on our behalf.

      • To customize the Services to your preferences, for which we may observe your behaviors on the Services and/or on other websites.

  • Geolocation Information: We may collect general location information if you use features on our Services that provide location-based services. This information also may be inferred from your internet connection data and IP address.

    • How We May Use Information Collected

      • To provide you with location-based Services.

      • To monitor the usage of our Services.

      • To gather analysis and assess trends and interests.

      • To customize the Services to your preferences and location.

  • Anonymized Information: We may use anonymized and aggregated information that may be created or derived from your Personal Information or usage of our Services.

    • How We May Use Information Collected

      • To provide, maintain, personalize, and improve our Services.

      • To develop new features and functionality within our Services.

      • To monitor the usage of our Services.

      • To prevent or investigate fraud.

      • To gather analysis and assess trends and interests.

      • To conduct aggregate or research analysis to enhance, protect, and make informed decisions on our Services.

      • To detect, prevent, and address technical issues.

      • To enforce our agreements, terms, conditions, and policies.

      • To help maintain the safety, security, and integrity of our Services and technology assets.

  • Usage Information: This can be Personal Information and/or Non-Personal Information that may be collected about you when you use our Services, and this may include:

    • Information about your interactions with our Services, which may include the date and time of any information you enter into our Services and your interactions with other users of our Services, and with what content or features you interacted.

    • Technical data which may include URL information, cookie data, web beacons, web pixels, clickstream information collection, and other tracking technology information, your IP address, the types of devices you are using to access or connect to our Services, unique device IDs, device attributes, network connection type (e.g., WiFi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, and operating system. Further details about the technical data that we may process can be found in the “Cookies and Similar Technologies” section below.

    • How We May Use Information Collected

      • To monitor the usage of our Services.

      • To allow you to participate in interactive features of our Services when you choose to do so.

      • To gather analysis and assess trends and interests.

      • To enforce our agreements, terms, conditions, and policies.

      • To detect, prevent, and address technical issues.

      • To prevent or investigate fraud.

      • To customize the Services to your preferences, for which we may observe your behaviors on the Services and/or on other websites.

      • To help maintain the safety, security, and integrity of our Services and technology assets.

      • To investigate complaints and potential violations of our policies.

Cookies and Similar Technologies
Our Services may use cookies, unique identifiers, and similar technologies to collect information over time and across different websites when you use or visit our Services. We or our third-party partners may use these common tracking tools to collect information about you (including the pages you view, our Services functions that you access, and the buttons and icons you click) and to remember your login information and Services settings to make it easier and more efficient for you to use our Services.

Cookies. Cookies are small data files that are created by a website and downloaded automatically onto your computer or mobile device when you use our Services. Cookies make it easier for you to use our Services by saving your preferences so that we can use them to improve your subsequent visits to our Services. Cookies also help us learn which areas of our Services are useful and which areas need improvement.

Cookies may be either first-party or third-party cookies, and either persistent or session cookies.

  • First-Party Cookies: Cookies that are set directly by us.

  • Third-Party Cookies: Cookies that are set by a domain different from the domain of the website you are visiting, which we may use for our analytics or advertising efforts. These cookies are governed by the privacy and cookie practices of those third parties.

  • Persistent Cookies: Cookies that remain on your device even after a browsing session has ended, until its expiry date (unless deleted by you before the expiry date). Persistent cookies allow websites to remember your preferences and options across multiple browsing sessions. Retention periods vary depending upon the purpose of the cookie.

  • Session Cookies: Cookies that expire at the end of your browsing session, when the web browser is closed.

Scripts. Scripts are pieces of JavaScript code that launch automatically when certain webpages load.

Pixels, Web Beacons. We or our third-party partners may use invisible pixels (also referred to as clear gifs, tracking pixels, single-pixel gifs, tiny graphics, and web beacons) that permit us, for example, to count users who have visited certain pages or content, opened an email, and other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). This information may be collected and reported in the aggregate. We may use this information to improve our current Services offerings, develop new products or services, and target information to you that may be helpful and useful to you based upon your use of our Services.

Third-Party Use of Cookies and Other Technologies
Some content on our Services is served by third parties, which may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your Personal Information, or they may collect information (including personal information) about your online activities over time, across different websites, and other online services. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about these technologies, you should contact the responsible provider directly.

Cookies We May Use on the Services
We may use the following types of cookies and other technologies on our Services:

Essential or Necessary. These are required to enable basic functionality and cannot be disabled in our systems. These may be used to maintain session security and integrity, facilitate searches, and prevent fraud and unauthorized activity. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You may be able to set your browser to block or alert you about these cookies, but some parts of the Services then cannot be provided or will not work properly.

Personalization or Functionality. These allow us to remember choices you make (such as your username, language, or the region you are in), improve your experience, and provide enhanced, more personal features. These improve continuity across sessions and may remember your preferences or previous searches.

Analytics or Performance. These help us understand how the Services perform, how visitors interact with the Services, whether visitors have accessed certain pages or content, and whether there may be technical issues. We may use this information to analyze usage patterns and improve the effectiveness of the Services, including by tracking page-loading errors. We may also use these cookies to test new pages, features, or functionalities of the Services. Our third-party service providers may use these cookies to perform their services and may combine the information that they collect about you on our Services with other information they have collected.

Targeted Advertising. These cookies may be set by Steelcrest or our third-party partners and are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. These cookies rely on online identifiers (such as cookie identifiers or device identifiers) and do not directly store information such as your name or contact details.

Choices About Cookies
You can choose whether to accept cookies in various ways.

Browser Settings. You can control cookies by adjusting the settings within your web browser. Each browser has its own methods for doing this. For detailed instructions on how to disable, block or delete cookies in your browser, consult your browser's help files or privacy documentation.

Mobile Device Settings. The mobile operating system of your device may provide you with an option, in the device settings, to limit tracking they may share with us that is associated with the device ID. Please reference your mobile operating system’s help center to learn more.

Third-Party Cookies. Certain websites may provide choices to opt out of tracking through certain third-party advertising and analytics cookies. You may opt out of certain forms of interest-based advertising through industry opt-out tools made available online by not-for-profit trade organizations.

Please bear in mind that if you choose to disable certain types of cookies, data that relates to your use of the Services may still be collected for other purposes specified in this Privacy Policy, and your experience with our Services may be impaired and some features may not work as they were intended. If you opt out or later delete your cookies, use a different browser, or use a new or different device, you may need to renew your cookie preferences

Please note that our Services are not set up to respond to Do Not Track signals.

Disclosing Your Information
We may disclose Non-Personal Information to third parties at our discretion. We may share aggregated and de-identified information with our service providers, business and logistical partners, and other third parties with whom we conduct business so they can understand how and how often people use our Services. This helps us improve the Services available to you.

In connection with our Services, we may disclose your Personal Information to certain third parties whom we engage to help us run our business and perform the Services, including under the following circumstances:

  • Service providers that help us administer and provide the Services (for example, a web hosting company whose services we use to host our Services).

  • Software and service providers we use to manage and process your information (for example, data hosting providers).

  • Marketing service providers we use to communicate with you.

  • Advertising service providers we use to assist us in providing personalized advertising on third-party websites.

  • Business partners, including promotional partners who help us run a joint promotion or who provide a product or service in partnership or collaboration with us in participating regions.

  • Third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings) to which we are a party.

  • Other third parties to whom you expressly request or authorize us to disclose your Personal Information.

Additionally, we may disclose your Personal Information to third parties where required by law; where necessary in connection with our Services or products; where necessary to respond to requests from courts of competent jurisdiction, law enforcement agencies, regulatory agencies, and other public and government authorities; where necessary to protect our rights, privacy, safety, or property, and/or that of you or others; where necessary to detect, prevent, or otherwise address fraud, security, or technical issues; or where we have another legitimate business interest in doing so.

Steelcrest does not disclose your Personal Information to third parties in exchange for money. Furthermore, Steelcrest will not use your name, the name of your company, or any other indicia of origin related to you or your company in any marketing statements without your or your company’s permission, as applicable.

Most of the third parties to whom we disclose your Personal Information are located and store your information in the United States, although some may be located or store your information outside of the United States.

How We Safeguard Your Information
The security of your data is important to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we use commercially reasonable means designed to protect the security and integrity of your Personal Information, including reasonable physical, administrative, technical, and organizational safeguards, we cannot guarantee its absolute security.

ANY TRANSMISSION OF PERSONAL INFORMATION IS AT YOUR OWN RISK. BY USING OUR SERVICES, YOU ACKNOWLEDGE AND ACCEPT THESE RISKS. AS A RESULT, WE CANNOT GUARANTEE OR WARRANT THE SECURITY OF ANY INFORMATION YOU DISCLOSE OR TRANSMIT TO US OR THAT IS OTHERWISE PROVIDED TO US, AND WE ARE NOT RESPONSIBLE FOR THE THEFT, DESTRUCTION, OR INADVERTENT DISCLOSURE OF SUCH INFORMATION. IT IS YOUR RESPONSIBILITY TO SAFEGUARD ANY PASSWORDS, ID NUMBERS, OR OTHER SPECIAL ACCESS FEATURES ASSOCIATED WITH YOUR USE OF THE SERVICES.

How Long We Store Your Information
We may retain your Personal Information in accordance with our internal retention policies for as long as you use our Services or as necessary to fulfill the legitimate business purposes for which it is collected as set out in this Privacy Policy. We may retain and use your Personal Information to the extent necessary to comply with our legal, accounting, or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Additionally, we may continue to store your Personal Information contained in our standard back-ups. Following termination or deactivation of your Services, we may retain your Personal Information for a reasonable amount of time for archival purposes.

To the extent permitted by applicable law, we may retain and use anonymous, de-identified, or aggregated information for internal analysis purposes. Usage Information is generally retained for a shorter period of time, except when Usage Information is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain Usage Information for longer periods.

Your Rights and Choices Regarding Your Information
Please use the methods described in the “How to Contact Us” section above to exercise your rights and choices under this Policy. We may honor such requests when we are required to do so under applicable law.

Communication Preferences. If you have supplied your e-mail address or phone number to us, you agree that, from time to time, we may further contact you to conduct market research or send emails to introduce new services that may be of interest to you. You can change your preferences regarding these and any follow-up contacts by contacting us. Once you opt out, you will not receive promotional emails from us unless you opt back in at a later time. Please note, however, that you may still receive non-marketing communications from us (for example, relating to your account, updates, or legal notices), and you will still be eligible to use or purchase any of our Services. For more information, please see our Terms of Use.

Cookies and Interest-Based Advertising. For more information on how to manage cookies and other tracking technologies on our Services, please see the “Cookies and Similar Technologies” section above.

Do Not Track. This is a preference you can set in your web browser to inform websites that you do not want your online browsing activities to be tracked. However, these features are not yet uniform, so we do not currently respond to such features or signals.

Transfer of Data; Special Notice to Non-U.S. Users
If you are located outside the United States of America and choose to provide information to us, please note that we are a United States company, and you should be aware that your Personal Information will be transferred to the United States of America, the laws of which may be deemed by your country to have inadequate data protection. Personal Information may be subject to disclosure or access requests by the government, courts, or law enforcement or regulatory agencies according to applicable United States law. If you are located in a country outside the United States of America and voluntarily submit Personal Information to us, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in, the United States of America.

Children's Privacy
Our Services are not created for or directed to anyone under the age of thirteen (13) years of age. By using the Services, you represent that you are at least thirteen (13) years old. If you do not meet this age requirement, then you must not access or use our Services.

We do not knowingly collect or maintain Personal Information from anyone we actually know is under the age of thirteen (13), and we do not target or structure the Services to anyone under thirteen (13). If you are a parent or guardian, and if you are aware that your child has provided us with Personal Information, please contact us though one of the methods listed under “How to Contact Us” above. If we become aware that we have collected Personal Information from someone under thirteen (13) years of age without verification or parental consent, we will take commercially reasonable steps to remove that information from our servers.

For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website: https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.